Dear Travel Agent,

We inform you that, with immediate effect, a Sustainable Fuel Contribution (SAF) fee of €2, with code YR, will be charged on all trips departing from Frankfurt (FRA) on or after January 1, 2025.

Happy sales!

We want to remind you of the existing procedures for trips with domestic routes that have transit flights with international routes (connecting flights):

Dear Agent,

As part of the development of SATA4Agents, we inform you that it will soon be integrated with SATA IMAGINE, our frequent flyer program. Its main goals are to standardize miles and simplify procedures.

Agents will now accumulate miles, either by entering the pin, when selling tickets to passengers, or by entering the frequent flyer member number, when making personal reservations.

Dear Travel Agent,

We inform you that from December 1, 2024, to January 31, 2025, all requests for Prepaid Extra Baggage (ABAG, BBAG and CBAG) and Excess Baggage (BULK) are suspended on flights from BOS to RAI, regardless of whether it is BOS-PDL-RAI or BOS-RAI, as well as on flights from BOS to TER.

In addition, baggage presented at check-in above the allowance stated on the passenger's ticket will only be accepted subject to operational availability.

Thank you for your attention and understanding.