Check here the Name Correction procedure.

• Fare downgrade
• UMNR
• Oxygen
• Fast Track
• Pre-seat
• Lounge

On flights operated by S4

• First Excess Bag (up to 48h before travel)
• Second Excess Bag (up to 48h before travel)
• Third Excess Bag (up to 48h before travel)

• Fare downgrade
• UMNR
• Oxygen
• Fast Track
• Pre-seat
• Lounge
• Bodyboard
• Surfboard
• Longboard
• Golf Equipment
• DivingEquipment
• Fishing Equipment
• Musical Instrument up to 23kg
• Musical Instrument 23kg until 32kg
• Musical Instrument 33kg to 45kg

On flights operated by S4

• First Excess Bag (up to 48h before travel)
• Second Excess Bag (up to 48h before travel)
• Third Excess Bag (up to 48h before travel)

You must create an OSI (entry corresponding to the GDS you work with) and, in free text, enter PINS4user.

Example:
If your user is MARIA, you should write in free text:
PINS4MARIA (without spaces).

Recommended arrival times.

Check codes here.

On flights operated by SATA AZORES AIRLINES, when a passenger starts the trip as a baby, he or she can return as a baby, if the round-trip issuance is made on the same ticket. The same applies from child to adult.

Group fares are offered for 10 or more passengers.

Not complying with this point will result in a penalty, up to this total. This condition does not apply to federated sports groups, depending on the sport, and to IT groups, for which the minimum number of 8 passengers is required.

Yes. However, the offered price for the flight operated by another airline is a base price. When an airline evaluates a group, it may offer a higher value. This will only be confirmed by the respective airline after the booking has been made. 

If there is already a confirmed group booking on SATA flights, and it is intended to change to a flight not operated by SATA, it implies that after accepting a new price, the confirmed SATA flight is automatically canceled and the flight operated by the other airline is awaiting confirmation by the new operating airline.